Patients' perceptions of medical care in chronic fatigue syndrome.
Deale, A, Wessely, S·Social science & medicine (1982)·2001
This study asked 68 ME/CFS patients about their experiences with medical care. Two-thirds of patients were unhappy with the care they received. Patients felt most satisfied when doctors listened, showed genuine interest, and communicated clearly—not necessarily when doctors could cure the illness. Patients were most frustrated when doctors were dismissive, confused about ME/CFS, or gave conflicting advice.